Terms of Service

Last updated: January 16, 2026

§1 GENERAL PROVISIONS

1.1 Scope of These Terms

These Terms of Service ("Terms") set out the rules for using the AstroFinance.Pro service available at astrofinance.pro and for the provision of electronic services consisting of generating personalized business astrology analyses.

1.2 Definitions

• Service Provider - Grammar Queen Finka Cyntia Heynemann, NIP (Polish Tax ID): 5272582504, with registered office in Warsaw, Poland, at Równa 8/8, 03-418
• Customer - a natural or legal person using the Services
• Service - the generation of a personalized business astrology analysis
• Analysis - text automatically generated by the Claude artificial intelligence based on the Customer's data
• Order - the Customer's request for an Analysis together with payment

1.3 Contacting the Service Provider

• Email: contact@astrofinance.pro
• Response time: up to 3 business days

§2 OFFER AND PLACING ORDERS

2.1 Available Services

The Service Provider offers the following types of business astrology analyses:

• Career and advancement - professional development strategy
• Startup and business - analysis for entrepreneurs
• Finance and investments - financial strategy
• Leadership and management - leadership development
• Mission and calling - discovering your life path

2.2 Prices

Service prices are listed in US dollars (USD) and shown on the homepage. No VAT is added to these prices, as the Service Provider sells this Service internationally on the same basis as its other export services.

2.3 Order Placement Process

1. Selecting the type of Service
2. Completing the form with personal data and answers to questions
3. Selecting a delivery option (Standard 24h or Express 2h)
4. Optionally: providing a business tax ID, if the purchase is for a business
5. Making an online payment (Stripe)
6. Receiving order confirmation by email

§3 PROVISION OF THE SERVICE

3.1 Use of Artificial Intelligence

Analyses are generated automatically by the Claude artificial intelligence (a product of Anthropic, Inc.), not by a human astrologer.

3.2 Turnaround Time

• Standard: delivery within 24 hours of payment confirmation
• Express: delivery within 2 hours of payment confirmation

Time is counted from the moment payment is properly credited. In the event of technical issues, the deadline may be extended - the Customer will be notified accordingly.

3.3 Method of Delivery

The Analysis is delivered exclusively in electronic form to the email address provided in the Order. The Analysis is sent as a password-protected PDF file (password: date of birth in YYYYMMDD format).

§4 PAYMENT

4.1 Payment Methods

Payments are accepted exclusively online through the Stripe system. Available methods:

• Payment card (Visa, Mastercard, American Express)
• Mobile payments (Apple Pay, Google Pay)

4.2 Timing of Payment

Payment is required before the Order begins processing. The Service is provided only after payment has been successfully credited.

4.3 Discount Codes

The Service Provider may offer discount codes. The conditions of use are set individually for each code. A discount code must be entered when placing an Order.

4.4 Invoices & Receipts

Every Order is issued a standard receipt automatically. Customers may optionally provide a business tax ID (e.g. an EIN or VAT number) when placing the Order. Customers who need a full company invoice with their business name and address can request one by emailing the Service Provider after checkout.

§5 RIGHT OF WITHDRAWAL

5.1 Consumers (natural persons not acting in a business capacity)

Pursuant to Article 38(1) of the Polish Consumer Rights Act, a consumer does not have the right to withdraw from a contract for the supply of digital content not delivered on a tangible medium, if performance began with the consumer's express consent before the expiry of the withdrawal period.

5.2 Businesses

Businesses are not entitled to a right of withdrawal from contracts concluded at a distance.

§6 COMPLAINTS

6.1 Grounds for Complaints

Complaints may be submitted only in the following cases:

• Non-delivery of the analysis - despite proper payment and the elapse of the stated turnaround time
• Technical problems - the PDF file does not open, is corrupted, or is protected by an incorrect password
• Delay exceeding the stated turnaround time by more than 50%

6.2 Exclusions from Complaints

The following are NOT subject to complaint:

• The content of the analysis (its quality, accuracy, level of detail)
• Subjective assessment of the value of the analysis
• Discrepancy between the analysis and the Customer's expectations
• Decisions made on the basis of the analysis

6.3 How to File a Complaint

Complaints must be submitted by email to: contact@astrofinance.pro

A complaint should include:

• Order number
• Description of the problem
• The Customer's requested remedy (regeneration, refund)

6.4 Handling of Complaints

The Service Provider will process a complaint within 14 days of receiving it and will inform the Customer of the outcome electronically.

§7 REFUND POLICY

A refund is possible only in the case of:

• Non-delivery of the analysis despite proper payment
• Serious technical problems preventing delivery of the analysis
• A complaint being upheld (§6)

Refunds are made to the account/card used for payment, within 14 days of the complaint being upheld.

§8 LIMITATION OF LIABILITY

8.1 Nature of the Service

1. Astrological analyses are provided for informational, educational, and entertainment purposes only.
2. Analyses DO NOT CONSTITUTE:
   • Financial, investment, or economic advice
   • Legal advice
   • Medical or psychological advice
   • Professional advice provided by a licensed advisor
   • A guarantee of success or of any particular outcome
3. Before making any business, financial, legal, or health-related decisions, you should consult an appropriate specialist.

8.2 Disclaimer as to Content

1. The analysis is generated automatically by AI. The Service Provider is not responsible for:
   • The accuracy, correctness, or completeness of the analysis
   • Errors, inaccuracies, or outdated information in the analysis
   • The literary, stylistic, or substantive quality of the analysis
2. The analysis reflects an algorithmic processing of data by AI, not the opinion or experience of a human being.

8.3 Disclaimer as to Consequences

Under no circumstances shall the Service Provider be liable for:

• Decisions made by the Customer on the basis of the analysis
• Financial losses incurred as a result of acting on the content of the analysis
• Damages resulting from actions or omissions taken under the influence of the analysis
• Lost profits or business opportunities
• Legal, health, or personal consequences of decisions made on the basis of the analysis

8.4 Customer's Own Responsibility

The Customer bears full responsibility for any decisions made on the basis of the analysis received. The analysis is supplementary in nature and may not serve as the sole basis for making significant life or business decisions. The analysis is provided for entertainment/coaching purposes and should be acted upon at your own risk.

§9 PROTECTION OF PERSONAL DATA

Detailed rules for processing personal data are set out in the Privacy Policy. Key information:

9.1 Data Controller

The data controller is the Service Provider: Grammar Queen Finka Cyntia Heynemann, contact: contact@astrofinance.pro

9.2 Scope of Data Collected

• Full name
• Email address
• Date, time, and place of birth
• Preferred form of address (pronouns)
• Answers to questions about your business situation
• Invoicing data (if requested): company name, NIP, address

9.3 Purpose of Processing

Data is processed solely for the purpose of fulfilling the ordered service (Art. 6(1)(b) GDPR).

9.4 Retention Period

• 60 days from completion of the service - after which personal data is automatically anonymized
• 5 years - invoicing data (required by tax law)

9.5 Transfer of Data to the USA

Data is stored on Railway's servers (USA) and processed by Anthropic (USA) for the purpose of generating the analysis. The transfer takes place on the basis of Standard Contractual Clauses (SCCs) and GDPR requirements.

§10 INTELLECTUAL PROPERTY

10.1 Rights to the Analysis

The generated analysis constitutes a work within the meaning of copyright law, co-created by Anthropic (the creator of Claude AI) and the Service Provider (as the party commissioning and organizing the process).

10.2 License Granted to the Customer

The Customer obtains a non-exclusive, non-transferable license to use the analysis solely for personal use or internal use within their company.

10.3 Prohibited Uses

The Customer MAY NOT:

• Resell, further sell, or otherwise commercialize the analysis
• Publicly disclose the analysis in whole or in significant part
• Use the analysis to create competing services
• Remove information about the source of the analysis (Service Provider, Claude AI)

§11 FINAL PROVISIONS

11.1 Changes to These Terms

The Service Provider reserves the right to amend these Terms for valid reasons (legal or technological changes). Changes take effect 7 days after publication on the website. Orders placed before the change will be fulfilled under the previous terms.

11.2 Governing Law

Contracts concluded under the Service are governed by Polish law.

11.3 Dispute Resolution

• Consumers: may make use of out-of-court methods of handling complaints and pursuing claims (mediation, consumer arbitration). List of relevant bodies: uokik.gov.pl
• Businesses: disputes are resolved by the court with jurisdiction over the Service Provider's registered office

11.4 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

§12 ACKNOWLEDGMENT OF UNDERSTANDING

← Back to home